Automation

Tool Request Approval — Case Study

Client: Internal Operations

Industry: Workflow Automation

Tool Request Approval — built by ZadionLabs

The Challenge

Teams submitting tool access requests were stuck in email threads and manual follow-ups. Approvers had no single place to review requests, employees had no visibility into status, and operations leads could not trust that every decision was logged consistently.

The process needed to start where employees already provide structured input — a Typeform submission — then route instantly to an approver without anyone copying data into spreadsheets or chasing updates in chat.

Accept and reject decisions had to update a shared Excel sheet for reporting while notifying the team in Slack. Both paths needed to fire webhooks reliably, handle edge cases, and close the loop with a confirmation message — all without manual tracking.

The Solution

ZadionLabs built an automated tool request approval workflow on n8n. When an employee submits a request via Typeform, a webhook triggers the n8n workflow — saving the submission to an Excel sheet with Pending status and sending a Slack message to the approver with interactive Accept and Reject buttons.

Each Slack button triggers a dedicated webhook back into n8n. The Accept path updates the Excel row to Approved; the Reject path updates it to Rejected. Both branches converge on a final Slack confirmation sent to the channel so the decision is visible to the team immediately.

The workflow diagram covers the full lifecycle: Typeform intake → n8n trigger → Excel log → Slack notification → approver action → status update → Slack confirmation. REST API calls connect Typeform, Excel, and Slack through n8n nodes with no manual handoffs between steps.

Delivery took two weeks: workflow mapping and webhook architecture in days 1–3, n8n build with Excel and Slack integrations in week one, button handlers and error paths in week two, then testing and production handoff.

Results

Delivery timeline

2 weeks

Manual steps removed

100%

Integrations

4 connected

Approval paths

Accept + Reject

Tech Stack

  • n8n
  • Typeform
  • Slack
  • Excel
  • REST API
  • Webhooks

Related Services

Build something similar

Tell us about your product — we reply within 24 hours.